WHAT IS THE DIFFERENCE BETWEEN ASHES AND CREMAINS?

They are the same. The terms cremains and ashes are often used interchangeably and both refer to the cremated remains of a pet or person.

IS PET CREMATION INCREASING IN POPULARITY?

Yes. Cremation has been increasing in popularity and has been accepted in the funeral industry for decades. It only stands to reason that more people would choose cremation for their pet as well. Cremation is clean, simple and affordable.

HOW DO I KNOW I’M GETTING MY PET’S CREMAINS BACK?

This is one of the most commonly asked questions. Paw Prints Pet Crematory does not remove any pet from a residence or clinic without proper identification. Your pet will be given a unique numbered identification disc. This stainless steel disc will remain with your pet throughout the cremation process and will be returned to you with your pet’s cremains. Paw Prints Pet Crematory adheres to this strict policy.

HOW SOON WILL I RECEIVE MY PET’S CREMAINS BACK?

Under normal circumstances, your pet’s cremains are returned within 4 to 6 business days of being received by Paw Prints.

DO I HAVE TO PURCHASE AN URN?

Paw Prints Pet Crematory provides a Paw Print Urn with every individual cremation. If you choose, you may select an upgraded urn from our online catalog, but it is not necessary.

CAN I BRING MY PET TO PAW PRINTS PET CREMATORY MYSELF?

Yes. Anyone can transport their pet to our crematory. We do ask that you call our office beforehand to ensure someone is available to receive your pet.

WHAT IF MY PET PASSES AWAY AT HOME?

Paw Prints Pet Crematory offers home pick up within Clay, Duval and St. Johns counties, for an additional fee.

DO YOU WORK WITH MY VETERINARIAN?

We are happy to work with any veterinarian and have relationships with many of the local veterinary offices. If your veterinarian is not currently using Paw Prints, you may request that they call our office and we will gladly work with them in providing our services.

CAN I SCATTER MY PET’S CREMAINS?

Yes, you have the option of scattering. Many people like to scatter ashes in one of their pet’s favorite areas or possibly a garden, with the property owner’s permission. Remember, however, that scattering is an irreversible decision. If you decide to scatter your pet’s ashes, you may want to keep a small portion of the ashes which can be placed in a small keepsake urn or memorial locket. A place of memorial can be quite comforting, so take special care in making decisions about scattering.

WHAT SHOULD I DO IF MY PET PASSES AWAY ON THE WEEKEND OR IN THE EVENING?

Our hours of operation at our office are Monday – Friday 9am – 4pm, however we do offer after hours and weekend services. Should your pet pass away on the weekend or after hours, please call us at (904) 383-7387 (PETS). If we are unable to answer, please leave us a message with your information and someone will return your call as soon as possible. Messages are checked regularly during the night and weekends. We work closely with all of the Jacksonville, St. Augustine, and Southeast Georgia emergency animal hospitals. If your pet passes away after hours or on the weekend, you have the option of bringing your pet to your closest emergency animal hospital and will be able to make cremation arrangements for your beloved pet directly through them.

Clay Duval Pet Emergency Center
275 Corporate Way #200, Orange Park, FL 32073
(904) 264-8281

Affiliated Vet Emergency Center
3444 Southside Blvd #101, Jacksonville, FL 32216
(904) 642-5911

St. Augustine Regional Vet Emergency Center
2090 US-1, St Augustine, FL 32086
(904) 797-5770

Flagler Animal Hospital
130 Old Kings Rd S, Flagler Beach, FL 32136
(386) 439-1606

River Regional
301 Jacksonville Dr, Jacksonville Beach, FL 32250
(904) 853-6310

Brunswick PET ER
208 Scranton Con, Brunswick, GA 31525
(912) 275-8246

VET-I-CARE
10635 Old St Augustine Rd, Jacksonville, FL 32257
(904) 668-0399

HOW MUCH DOES IT COST TO HAVE MY PET CREMATED?

Generally speaking, it is less expensive to make end of life arrangements through your veterinarian’s office. The cost of cremation is determined by different factors such as, the type of cremation that is elected, the size of your pet, and the memorial options you choose. If your veterinarian does not use our services exclusively, you are welcome to call (904) 383-7387 (PETS) to make all of the arrangements with us directly.

© Paw Prints Pet Crematory, Inc. All Rights Reserved.
5570 Florida Mining Blvd. South Suite 510 Jacksonville, Florida 32257